Thursday, 21 September 2017

Stakeholder Analysis - Notes - Part 3 - External Stakeholders

Business Analysis Techniques - Stakeholder Analysis
Business Analysis Techniques - Stakeholder Analysis 


Here are some Key Point Notes on Business Analysis Techniques - Stakeholder Analysis.

This topic is part of the syllabus for the British Computer Society (BCS) Certificate in Requirements Engineering and the BCS Foundation Certificate in Business Analysis.

The notes below are based on the syllabus for Certificate in Requirements Engineering and the specific terms used are those needed for answers in the BCS examinations.

Stakeholder Analysis also features as part of the various certificates awarded by the International Institute of Business Analysis (IIBA) - so people studying for those will also find these notes helpful.
But - be aware that the examinations for these are based on the Business Analysis Body of Knowledge (BABOK) - so the terms used there may be different in some cases.

For more - take a look at my online course - on Udemy:
Stakeholder Analysis







Key Point Notes - Requirements Engineering - Stakeholder Analysis - 
External Stakeholders

Definition – Stakeholder:
Someone who has an interest in the system or business change under consideration.
  • Project Stakeholders
  • Business Stakeholders
  • External Stakeholders



Business Analysis Techniques - Stakeholder Analysis

External  Stakeholders: 
their role and contribution to the requirements engineering process.

External Stakeholders - people who are:
Not part of the business / organisation.
Not (usually) members of the Project Team.
Will be affected by the outcome of the project.
  • Customers 
  • Regulators 
  • Suppliers
Customers - Role and Contribution:
Helping to specify and prioritise functional and non-functional requirements.
Especially those that relate to the customer experience of the new system.

Regulators - Role and Contribution:
Helping to specify and prioritise functional and non-functional requirements.
Especially those that relate to compliance with industry regulations and the law.
Some of these may be “Must Haves” as they relate to legal conformance.

Suppliers - Role and Contribution:
Helping to specify and prioritise functional and non-functional requirements.
Especially those that relate to supplier use of and interfaces to the new system.




Stakeholder Analysis - More 

Stakeholder Analysis - Notes - Part 1 - Project Stakeholders

Stakeholder Analysis - Notes - Part 2 - Business Stakeholders

For more - take a look at my online course - on Udemy:
Stakeholder Analysis



References

BCS - Business Analysis Certificates - Information and Syllabus

IIBA - Certification - Information and Syllabus



Photo Credits.
Photographs by:
SuSanA Secretariat
Licenced under Creative Commons:
Attribution 2.0 Generic (CC BY 2.0)
Notes: amended - cropped and BA logo added.